Mark spoke at the event last year, which attracted more than 300 businesses from across the region. Next February he will be covering “Encouraging repeat bookers, creating advocates and building your brand for 2024″.

The event is for all types of tourism and hospitality business, with topical updates, news, ideas and insights and each day will have a different theme:

6 February – Tourism priorities, excellence, accessibility and sustainability
7 February – Marketing, digital, social media and AI

You can join Mark on day two of the conference (7^th February 2024) at Westpoint Arena.

Find out more and book here: https://www.westcountrytourismconference.org.uk/

The post MiHi Mark to speak at Westcountry Tourism Conference appeared first on MiHiDigital.

What actually is ChatGPT?

Launched in November 2022 by OpenAI, ChatGPT stands for Chat Generative Pre-trained Transformer. To you and me, this basically means it’s a bot that has been fed mountains and mountains of data. It then uses this data to provide answers to… well, pretty much anything. It can answer questions, summarise information, generate copy, write code, and so much more – and will attempt to do as authentically as possible, mimicking a human conversation.

ChatGPT can be a lot of fun. But while asking it to cook up nursery rhymes about WWE fighters might be an amusing way to pass the time (probably for a minority that one!), is ChatGPT equally worth using to create highly effective, targeted content for your business? Let’s discuss.

What are the key benefits of using ChatGPT?

• It’s quick and easy to use – this can make your work much more efficient. For instance, rather than spending hours putting together a blog, ChatGPT will create you one in seconds (we did write this one though!).
• If you have an internet connection, ChatGPT is accessible to all.
• It can help with idea generation when you’re battling creator’s block.

Sounds incredible, right? Not so fast…

The danger of cutting corners

The thing is, just because you can use something, doesn’t always mean you should, or at least not all the time. Sure, you can use ChatGPT to write your new landing page copy, or to quickly whip up an email you need to send out within the next 10 minutes, but what’s the cost? Quality: that’s the cost. And if the quality drops? So could your traffic, sales, revenue, reputation… and so on…

That might sound terribly pessimistic, but let’s dig deeper into this.

You’re one the greatest assets your business has (if not the greatest asset). You understand your brand, its values, and its mission better than any bot ever could. And by getting ChatGPT to create your content, you are at risk of losing the very things that make your brand stand out. You may well start to sound just a bit more like everyone else does.

Let’s say you’re a holiday cottage based in the South West and you want to write a social media post about the best nearby beaches. ChatGPT will sort that out for you. But it will sort it out for anyone else too. And so, if we’re all using the same bot to cook up the same fun, snappy content, you’re going to lose your brand’s tone of voice.

While you can train ChatGPT to learn more and more about your brand and the writing style you’re after, this does take time and a lot of steering. And let’s be honest, regardless of the tone of voice you’re after, ChatGPT always leans towards relatively cheesy, sales-heavy copy. That might not be what you’re after.

No original content

Let’s reflect again on how ChatGPT works. In simple terms, it’s fed masses and masses of information and learns how to imitate this information as best as possible. In other words, it’s regurgitating existing content. No new ideas. No fresh opinions. Just copy and paste in a thousand different ways. So, if you’re looking to create original content with original ideas, you can’t leave it all to ChatGPT.

Will Google penalise content created by ChatGPT?

Google hasn’t stated that it’s outright against ChatGPT. In fact, their opinions concerning AI have been fairly inconsistent over the past years. On the one hand, Google’s Managing Director Sundar Pichai has described AI as the key ingredient to making people “more productive than we have ever imagined.” Google even has its own rival to ChatGPT called Bard. On the other hand, Google claims it will penalise content generated by AI.

While there are certainly ways that Google can detect whether content has been AI-generated, they haven’t officially confirmed whether they are actively tracking this.

But one thing we do know is that Google is against content that doesn’t make sense or add value. Any content that Google considers spammy will certainly be ranked lower.

In Google’s guidelines, they talk about “Spammy automatically-generated content” which they define as: “content that’s been generated programmatically without producing anything original or adding sufficient value; instead, it’s been generated for the primary purpose of manipulating search rankings and not helping users.” They give examples such as text translated by an automated tool without human review, or text generated through automated processes without regard for quality or user experience.

The thing is that ChatGPT is notorious for producing this type of content – blogs stuffed with keywords but that don’t actually provide any substance. And so, you cannot rely solely on ChatGPT to help you climb the ranks of Google. Instead, you should be focussing on creating valuable content that your target audience will genuinely engage with.

Thinking practically

ChatGPT is good, but it’s not perfect. Sometimes it slips up and creates copy that simply doesn’t make sense, or is full of false information, or is just repeating the same sentences again and again. That means you have to go through your work with a fine-tooth comb and edit it. And that’s fine – to an extent. If you’re spending too much time cutting and snipping away at your ChatGPT-generated content, all it’s doing is giving you a false sense of efficiency.

So, is ChatGPT not worth it?

Is this to say that ChatGPT is worth ignoring? Not necessarily. Firstly, ChatGPT isn’t going to be the end of AI – not even close. And as systems evolve, they are going to offer a lot more potential. So, knowing what’s out there will only help you and your business to remain agile.

And yes, we know we said ChatGPT isn’t the best place for creating original content, but nevertheless, it’s still a useful tool for idea generation. If you can’t think of any new blog ideas, for instance, ChatGPT will happily give you some inspiration. By all means take it, but be prepared to bring your own ideas to the table too.

The key with ChatGPT is that the more specific you can be, the better. If you ask it to create an entire marketing strategy for you, it’ll be generic and relatively useless. If you ask if to recommend 5 free tools for social media content creation, however, you’ll get a much more defined answer.

The more you use ChatGPT, the more you’ll understand its strengths and weaknesses. And the better you’ll become at delegating tasks to it.

If you would like more digital marketing advice, get in touch with the MiHi team on 01566 232323 or email us at hello@mihidigital.co.uk.

The post Should you be using ChatGPT for your business and how should you be using it? appeared first on MiHiDigital.

Their reputation means that their work takes them way beyond their base in Swansea, just as ours does from our little office location near the Tamar. That’s actually how they got in touch with us; they were facing some SEO problems and were referred on by another agency who knew that we were the perfect fit for them.

Having solved their SEO issues, we then moved on to building their new site. Taking a relatively primitive original version of just five pages, up to one with more than thirty pages full of tree surgery services and advice, will help them rank for even more key phrases, as well as reach more people in the process.

This one really has been a win, win, win!

You can visit their new website here: cantellowtreesurgery.co.uk

If you want to know more about how MiHi Digital can help your business grow, then get in touch with the team!

Call us on 01566 232323 or email hello@mihidigital.co.uk.

The post New website launched for Cantellow Tree Surgery in Swansea appeared first on MiHiDigital.

So today we meet the new star of MiHi Digital, Juliet. Our resident climber and list maker, she’s relatively new to the team but has become a vital part of the MiHi family after only a few weeks! So here are 10 vitally important things you MUST know about Juliet…

What’s your name and role?

Juliet Sawyer, Senior Social Media Manager and Content Coordinator

When did you join the MiHi team? 

June 2023

What’s your favourite viral video?

Ooh, that’s a tricky one! I’m going to go with the video of those kids gate-crashing that live news report.

Who’s your number one influencer?

At the moment, I’m loving Amelia Dimoldenberg AKA chicken nugget girl.

What is your office essential?

I always need a pen and paper so I can whip up a good list. But other than that, it’s got to be my cat.

What was your best holiday experience?

I hiked 96 miles across the Scottish highlands with my family and it was absolutely beautiful. My feet were throbbing by the end though.

Top tip for starting out on social media?

There’s a clue in the name but social media is supposed to be social. It’s not about spitting out posts and hoping your people will flock to you. Social media is a two-way thing and a large chunk of your time should be dedicated to chatting, networking and engaging with your community 

What would your mastermind category be?

I know a lot about climbing as that’s my main hobby. Failing that, maybe Shrek.

How many followers do you have on your most popular social media account?

My Instagram account for type 1 diabetics has nearly 6k followers.

instagram.com/type1untangled

Recommend a great place to eat/drink in the southwest?

There’s a great tapas bar in Exeter called Calvo Loco. It’s a small, independent restaurant with a cosy atmosphere and the food is incredible. Make sure you try the chillies!

if you want to know more about how MiHi Digital can help your business grow, then get in touch with the team!

Call us on 01566 232323 or email hello@mihidigital.co.uk.

The post Meet the team at MiHi Digital… Juliet Sawyer appeared first on MiHiDigital.

So, if you’re wondering if you’re on trend, behind or perhaps even a little ahead of the curve, here are our Managing Director’s thoughts on how the South West Tourism Sector has been shaping up in the second quarter of this year…

When are we now comparing to?

You’ll be familiar with the saying you want to be comparing ‘apples with apples’ or ‘oranges with oranges’. It’s certainly no different with website data; you want to be comparing like for like, season with season, year with year. However, Covid has obviously made that very difficult; if you compare 2021 with 2020, you’ll likely be filled with a warm fuzzy feeling. Compare 2019 with 2020 and you’re likely to be brought out in lockdown sweats.

But when should you be comparing to? Up until the start of this year, I had been a strong advocate of comparing your data back to 2019. It was the last year of ‘normality’ and a decent gauge of where you stood against that stasis. However, far too much water is now under the bridge, so it’s time to move that comparison forward and reflect on where you stand against the same period last year.

Although there are of course variances to take into consideration, we can factor those into our own thoughts and feelings on overall performance.

Let’s take a look at the average performance against last year….

Bookings are still being made late

I highlighted at the start of the year that people were making booking decisions a lot closer to the date of arrival. This trend has continued throughout the second quarter of the year, with those looking forward in their booking calendars still seeing gaps where they’d usually not. But, when looking back, thinking to themselves that performance on the whole has certainly not been as bad as they would have anticipated.

Late bookings are an obvious breeding ground for uncertainty and nervousness. However, with website traffic starting to rally, my belief is that bookings should pick up from here, although they will be made later, even as we head into the school summer holidays in some cases (read on for more on that!).

The exception to any late booking rule is repeat bookers; they will always book earlier and more regularly, so if you aren’t already putting in place methods to woo people that have already been with you, then now is the time to get moving.

Your cash flow will look better as will your booking calendar.

Website traffic has strengthened through May

The first four months of the year represented a 10 – 20% drop in traffic for most websites when compared to last year. That kind of makes sense; they’re booking later, so they won’t be looking earlier!

However, May was the first month that we saw most sites rally above their 2022 traffic levels; sometimes only marginally but some are up by 10 – 15%. These are certainly encouraging signs for those still looking to fill the months ahead and do buck the trend of lower traffic often seen on bank holidays (if you’ve forgotten, May was rammed full of them!).

Further evidence of the late booking culture is the level of traffic seen during school holidays; this is riding higher than usual and does suggest that some are looking for a holiday during the actual period of the school holiday. Very last minute indeed.

The July and August divide

Funny one this; if I tell you that people are booking later, then logic would suggest that July is booked before August. Not the case for many; several of our clients are busier in August than they are in July. If I cast the data net wider, that’s not necessarily uncommon and we’ve often seen a trend of August booking before July in the past.

However, if you’re reading this and thinking you’re the opposite, then you’re also not alone! Several of our other clients are seeing strong July performance with a more hollow August.

The only common denominator here is that there are still gaps in these school summer holiday months when there are usually not. Remember though, later bookings suggest that not all is lost here.

Deals aren’t gaining traction

We’ve seen a poor response to deals and offers. Why might that be? It’s important to remember that a deal or special offer is there to nudge someone over the line; it won’t change their mind completely. What I mean by this is that if someone is wanting to stay during July, when they can get time off work or it’s during school holidays, offering them a discount for June is not going to work. Having an offer that makes your price competitive for when they are staying will.

But what I would say there is that that is more about price than the offer itself. We’re undoubtedly in a strange pricing stage; we had Covid and the resulting period where prices went up purely because demand was so high. Since then, the input costs for you as a business have soared, so the temptation is to now rise again. That’s understandable but getting your pricing right now will mean you’ll gain more than any deal or special offer you have to resort to down the line.

Our overall feeling?

Reasonably optimistic. We’ve had a slow start to the year and all indicators are suggesting that the late booking trend will continue into the busiest part of the year. The growth in traffic during May and into June gives definite hope that demand is picking back up (although there is still too much in the way of supply on the market), so getting your pricing and proposition right now will stand you in good stead for what’s to come.

If you’re a business in the tourism industry that needs help from experts in the field, then get in touch with the team. 

Call us on 01566 232323 or email hello@mihidigital.co.uk.

The post Our Overview of the South West Tourism Sector During Q2 of 2023 appeared first on MiHiDigital.

Because we work with more than 100 accommodation and hospitality providers in Cornwall, Devon, Somerset, and Dorset, as well as some of the major destinations, we’re fortunate to have a front row seat to overall trends in the industry in this part of the world is seeing. 

Here’s what we’ve noticed….

A drop in early traffic levels during the year

Many sites within the South West Tourism Industry have seen year-on-year traffic for Q1 drop by somewhere between 5 – 25%.

There are two core reasons for this:

• January of last year was at the back end of the post-Covid traffic surge of 2021 (brought about by a lack of international travel and people seeking their first opportunity to get out after lockdowns). This means that figures were artificially higher last year, and you would expect to have some drop off this year.

• However, there has been a noticeable drop in demand since last year, which has been exacerbated by people booking closer and closer to the date of their arrival. This means, as an example, that traffic that would commonly be booking for the summer may currently be booking for Easter. As a result of that summer booking traffic levels (which are often higher) are being pushed to later in the year.

In terms of good news, the majority of the 5 – 25% drop is usually found in January, with February and March traffic levels rallying against and sometimes above last year’s numbers.

My overall feeling is a lot more positive now than it was at the start of the year.

Uncertainty leads to a delay in decision making and bookings 

We’ve mentioned that people are booking closer and closer to the time of arrival, but why are they doing that? As humans we like certainty, and many people need it when planning. Over recent months we’ve faced what seemed like a long winter, economic difficulties, a cost of living crisis, a war in Europe….the list goes on and on….

All those factors bring uncertainty and that in turn delays decision making. For you, it means their booking comes into your booking engine closer to when they’ll be joining you. That in turn brings you uncertainty, as you look at your calendar and feel that it’s not as full as it usually would be by now 

My view on this is that bookings will come, but they will come later; I’ve every expectation that if your marketing is right, booking revenue this year shouldn’t be dropping by any large amount.

The importance of repeat trade

There’s one thing that trumps the trend above (of people booking later) and that is the beauty of repeat guests; they book earlier, they come more often and they’ll also tell people about you too! 

There’s never been a more important time to be on your game when it comes to getting people back to your property than now; if you’re not doing it then you’re going to be paying more for new guests (see my next point) and you’re going to have the stress of them booking later. 

Levels of supply are still high 

Another factor affecting the market is the level of supply. During the Covid period, and just after, the number of cottages on the market through platforms such as Airbnb soared. That wasn’t a problem when supply was also soaring and there was a limited amount of international travel. 

However, there has been a drop in demand and because supply is still high in South West Tourism, it means that demand is spread across a wider range of options. Just like spreading jam on a loaf of toast rather than a slice, it means that booking coverage is being stretched and effective marketing to a defined audience is becoming more important. If you don’t market, you’re likely to find yourself often being the ones with the gap.

My summary: 

• Traffic to sites was down in January but has begun to rally.
• Levels of supply are still very high, and demand has dropped slightly.
• People are generally booking later.
• A focus on repeat trade can insulate cottage owners from market fluctuations.

if you want to know more about how MiHi Digital can help your business grow, then get in touch with the team!

Call us on 01566 232323 or email hello@mihidigital.co.uk.

The post Our Overview of the South West Tourism Sector During Q1 of 2023 appeared first on MiHiDigital.

If you’re here, it’s likely that thought is going through your mind! Writing content that enthrals potential customers and appeases search engines can seem like an overwhelming task. Fortunately, we’ve created a step-by-step guide and broken it down into three easy parts to help you produce thoughtful and targeted content, that will deliver traffic right to your digital doorstep.

So, grab a cup of tea or coffee and a biscuit (or two!) and let’s get started with part one!

What is website copy?

In short, website copy is the term used to describe the main body of text on your website. Its purpose is to tell visitors about your brand, advertise your services or product, guide visitors around your site and direct them to what action you want them to take.

Before you start writing your content, there are a few things you need to keep in mind.

1. Purpose

Before you begin writing it is essential you understand its purpose. Knowing what you want your website copy to achieve will help you craft the perfect content to support your goals. Ask yourself questions like:

• Are you trying to sell a product or service?
• Is your main goal to attract new clients and generate more leads?
• Do you want to create a community?
• Are you trying to improve customer satisfaction?

Be specific with your aims. The more you can define exactly what information you want visitors to your website to know and what action you want them to take, the more successful your website copy will be and the easier it will be for you to write!

2. Research

Research topics will vary depending on the nature of your website, however, the most basic yet vital research you should undertake is to understand your audience and know your competitors.

Audience:

The more you know about your target audience, the easier it will be to convert them into customers. Try to get into their mindset and ask yourself, who are the people coming to your website, what do they want or need and what terms are they searching? By writing copy that speaks to them in a way they can relate to or solves problems you know they have, you can create a foundation of trust that will generate loyal customers.

Competitors:

It is almost certain that visitors to your site will be looking at competitors’ websites to determine their best option. To convince visitors to choose you instead, it is key you know what your competitors are offering. Find out what they are doing, what audience they target and what type of content they are producing. This will allow you to make strategic decisions about your own website as well as spot trends you can use to get ahead of the rest.

3. Search Engine Optimisation (SEO)

SEO can seem like a bit of a scary exhausting obstacle. See what we did there? Yeah, sorry about that. Whilst it may seem daunting at first, writing with SEO in mind is important for helping your website to rank higher for relevant searches.

• Keywords: From researching your audience, you should know what words they are searching for. These are your keywords. Whilst you should avoid keyword stuffing, adding keywords to your titles, subheadings and body text will help increase traffic to your website.
• Metadata: Keeping it to one or two sentences, write clear and enticing descriptions of your web pages to encourage click-throughs.
• URLs: Ensure your URL is descriptive yet as concise as possible.
• Interlinking: Interlinks are links that direct your visitors from one page to another within your website. Including interlinks points users towards other valuable information, (potentially preventing them from leaving your website and looking at a competitors), as well as showing search engines that you have other relevant information.

These are the absolute basics of SEO, but they are a great first step in climbing the search engine ranks and reaping the rewards of more website traffic.

Preparing to write your content may seem like a tedious task, however, taking the time to really understand who you’re speaking to and what your content needs to do will help you get some top-notch content right from the get-go.

Don’t forget to check out part two and part three of our ‘How to Write Content for Your Website’ guide, where we focus on what you need to think about whilst writing and what to do when you’ve finished writing!

If you’re wrestling with your writing and need help, give us a call on 01566 232323 or email us at hello@mihidigital.co.uk

The post How to Write Content for Your Website: Part 1 appeared first on MiHiDigital.

If you’re creating content sporadically, not only is this taking your time, but you’re probably seeing a few more typos than you’d like and maybe even a change in tone across your platforms which ultimately isn’t the best look for your business. So, planning ahead and creating a social media calendar would be a much better use of your time as well as giving you the opportunity to proof your posts before those blasted keyboard warriors pick up on every typo or inaccuracy in the book.

What the heck is a social media calendar?

By creating a social media calendar, you’ll be able to plan your posts, manage whole campaigns and give yourself some sort of structure for creating content that week, or that month if you’re feeling brave! It’s also a good place to find any gaps in your media library that might need filling.

Depending on what floats your boat you could be setting up your calendar in a spreadsheet or in Google Calendar or some sort of over-expensive social media management tool. But our favourite is the Meta Planner because it gets the job done and even better, it’s free!

So, where to start when creating your social media calendar?

A good place is to take a proper look through your current social media profiles. See what kind of content worked before (and what didn’t) then have a good nosey at some of your competitors to see what they’re up to because odds are, you can use their ideas for some inspiration.

Next, you need to think about what social media platforms you want to focus on, do you have a photogenic, hands-on business that would work perfectly on Instagram and Facebook? Or are you more of a B2B organisation that would have value in Twitter and LinkedIn? Remember, you can start small and build up to more as you learn more about your audience and customers.

What should you be including in your calendar?

Well, this totally depends on what your business needs for example a small business might need a few details and a picture whereas a big organisation may need full tracking links budgets and management approval. but let’s not get ahead of ourselves, it’s likely that you’ll just need the basics like:

·      The platform you’re posting to

·      The date and time you’re posting

·      Your caption

·      Any media – images or videos (or a link to where they’re stored)

·      Or just a link to an already published post or webpage.

If you wanted to go into more detail, you could label what your posts are, remembering the social media rule of thirds:

·      1/3 of your content should be relevant news and tips that are beneficial for your followers.

·      1/3 of your content should be promoting your product or service.

·      1/3 of your content should be interacting with others and be personal.

Now fill that calendar with some crackin’ ideas!

Start with noting your ideas for each day and build those into captions, then plan how you’re going to create the media for your posts.

Take note, it’s always a good idea to proof your calendar with another member of your team too, just remember to schedule your posts in when they’re ready!

And that’s it, we make it sound so simple right? As with everything social media, the more you do, the more you learn about your audience and the easier it will be to get that spot-on content in your calendar!

If you want to know more about how MiHi Digital can help your business grow on social media, then get in touch with the team!

Call us on 01566 232323 or email hello@mihidigital.co.uk.

The post Top Tips for Creating Your Social Media Calendar appeared first on MiHiDigital.

We know it has its downsides from definite limitations when it comes to categorising your business to the fact that anyone anywhere can write, well, anything about you, your service and your staff, even if they haven’t experienced it first-hand! 

But we still believe that the good far outweighs the bad when it comes to making the most of your TripAdvisor profile.  First things first, it’s largely free. There are very few other spaces in the online world that still offer such reach and marketing capabilities for nothing at all. But really making TripAdvisor work for you goes beyond simply claiming your free profile and hoping for the best.

Here are some easy things you can do right now to supercharge your TripAdvisor page:

1. Follow up and ask for honest reviews…

If you don’t ask, you don’t get and it’s just good business sense to ask every guest who visits for their feedback. Send a personalised ‘thank you’ email to every visitor with a link to your TripAdvisor page, asking for a review.

Most booking systems and CRM systems allow you to automate this so it’s super easy, simply set it up to send the first message between 24 and 72 hours after the visit and follow up with a reminder a couple of weeks later.

2. Tell them what you want to hear…

TripAdvisor of course wants its reviews to be the most useful to its users so don’t be afraid to prompt your guests on what to include in their feedback. Questions like ‘what was the highlight of your experience?’ and ‘how easy was it to book?’ for example could elicit a much richer review which will go down well with the TripAdvisor algorithm.

3. People can be lazy, make it easy…

Trust us, no one wants to search out a way to offer their feedback unless they’ve had a dreadful experience. So make leaving a review as easy as possible by including direct links anywhere you can and incorporate it into your website by adding your rating widget to your footer and booking pages.

Make sure you include any TripAdvisor certificates or awards logos into your website footer with a direct link to your profile too for extra ways in.

4. Train staff to ask…

Guests always respond better to a personal, verbal ask than an email so if you get a chance to have a conversation with your visitors, don’t be afraid to ask!  And make sure your staff are trained up and feel confident to have those conversations too especially your front-of-house team.

5. Have 10+ high quality images…

TripAdvisor is a pretty effective digital shop window, so make sure you’re setting it up just right. It’s been proven that businesses with 10 to 15 high-quality photos on TripAdvisor get double the customer interaction, so take some time to find your best images (or get some taken), get them uploaded and show off your business. It’s also a great way for reviewers to confirm they’re reviewing the right place and encourage photos in their own reviews.

6. Interaction is key…

Like every other social media platform, being social is non-negotiable. Make sure you’re setting aside time to respond to reviews, even (some might say, especially) the negative ones. People need to see that feedback is being heard to encourage them to leave reviews in the future. Thank them and remember to be respectful and professional, as you well know – it’s all very public! But don’t be afraid to let a little personality shine through.

7. Add physical signage…

Add some signage with a QR code to your TripAdvisor account around the place but especially at exit areas as a priority. If guests have had a great time, they’re more likely to leave a review as they leave. 

Check out some great examples on the TripAdvisor website

8. Lean in on your regulars…

Reach out to your regulars and membership base, if they’ve visited recently email them and ask for a review. If they’ve signed up to be a member for example, you know they love what you’re doing and they’re likely to leave you a good review.

9. Use reviews in your marketing…

Take advantage of this by using authentic, positive reviews and images on your social media, in physical marketing and on your website – just make sure you thank the reviewer! This fires up the concept of social proof in your followers and potential customers while also encouraging new reviews too! It’s a win-win!

10. Keep it positive…

Even when dealing with a negative review, keep things upbeat but don’t be afraid to challenge factually inaccurate reviews. Visitors are really wising up to the unqualified negative review now so if you find yourself on the receiving end of something like this, be professional but clear in your response. Visitors will see that you’re really engaged with your business and customers. If a negative review has merit, again, holding your hands up, apologising and outlining what you’ll do to rectify the problems raised is so much better than simply leaving it unanswered. 

Doing all the above consistently will start to see your business creep up the TripAdvisor algorithms and gain more visibility in a very busy space. Just remember the three pillars of the TripAdvisor algorithm, Quantity, Quality and Recency. So, make sure you’re getting regular reviews, of a good quality (not just ‘nice place’) and that they’re recent as reviews from 2 years ago won’t do anything for your account!

if you want to know more about how MiHi Digital can help your business grow, then get in touch with the team!

Call us on 01566 232323 or email hello@mihidigital.co.uk.

The post Boost your TripAdvisor ranking with these 10 Proven Tips appeared first on MiHiDigital.

Increase website traffic
A study by HubSpot Marketing showed that businesses with a blog get up to 55% more website traffic. Blogs are a great way to answer questions, solve problems your customers have, advertise new products/services, and allow your audience to get to know your brand on a more personal level.

Take the time to research what questions your audience is asking/what they’re interested in and try to answer these questions and provide a solution to any pain points. Content that offers value will help to attract potential customers to your website and increase your leads.

Good for SEO
SEO stands for Search Engine Optimisation. Optimising your website is important to ensure that it ranks higher in search engines and is therefore more visible to potential customers.

Some of the factors that go into ranking in search engines include new content, keywords, the number of indexed pages and backlinks. By updating your website with high quality blogs on a regular basis, you can cover all these areas, which will help to improve your search engine rankings and attract more customers.

Creates content for social media
Blog content is great for repurposing as social media content, helping you to fill up spaces in your social media content calendar, as well as encourage users onto your website.

You can simply link to your blog as a whole or turn it into bite sized chunks of information, reels, highlights, infographics, or videos. You can even repurpose it to go out via email as a newsletter. The possibilities are endless!

Establishes authority within your industry
Not only does a blog allow you to connect better with your audience and give them a greater insight into your brand, but it also positions your business as an authority within your field.

Having a blog that is consistently updated, well-written and offering high-value content tells your customers that you are a credible source of information. We all like to purchase from brands that we can trust, and a blog will go a long way in helping to establish this trust with your customer base.

Drives long-term results
The good thing about blogs, particularly those that cover certain topics or answer specific questions, is that they continue to generate traffic. This is why it is so important to make sure you’re providing relevant content that is helpful to your target audience. Many businesses find that a large percentage of their organic traffic arrives on their site via blogs, this means that a blog is still working hard for you weeks, months or even years after you uploaded it.

We hope this has inspired you to get blogging but if you’re wrestling with your writing and need help with your digital marketing strategy, give us a call on 01566 232323 or email us at hello@mihidigital.co.uk

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