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5 Tips to Successfully Use Social Media for Small Businesses

5 Tips to Successfully Use Social Media for Small Businesses

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As a small business, it’s likely you know how vital social media marketing is for everyone these days, with literally billions of users using social media for hours per day and acting like big old sponges for information that YOU feed them. Plus, let’s face it, if you want to compete with your competitors you need to be online. 

But if that isn’t enough, here are a few more reasons why you should be taking full advantage of social media for small businesses…

·      It gives you the potential to reach and attract new customers.

·      You get to know your customers.

·      You get a better understanding of your competitors.

·      You will build your brands awareness.

·      You can connect with your customers and build trustworthy relationships.

That being said, it’s a huge task if you’re not that way inclined, so we’ve pulled together a few top tips to get you started:

Top tip number one: Plan ahead!

We often hear that business owners and employees just don’t have time to be posting on social media every day, which let’s face it is completely understandable. Or they say it’s easier to spend a little bit of time every day, making something up on the spot and posting for the sake of posting. But trust us when we say that’s not doing you or your business any favours, and often ends up being more time-consuming and stressful in the long run.

Having a calendar gives you the time to find out what your customers really want from your social media, and what’s valuable to them. Just test out some different messaging in your calendar, this is called A/B testing and shows what messages work best with your particular audience, find what works and build from that! 

So, avoid the last-minute scrambling and plan ahead with a social media calendar. We’ve written a whole blog about why and how to start your own social media calendar here – Top Tips for Creating Your Social Media Calendar

Top tip number two: Schedule your posts!

Now that you’ve got your plans in your calendar, get ahead of the game and get scheduling. Not only does this free up your time by scheduling a block of social media content all at once but it also means that you can focus on the other important tasks in your week, without having to worry about what picture to post later.

There are lots of free and paid scheduling tools online to help you, including our personal favourite, the Mata Planner for Instagram and Facebook. Most of these tools make your life easier and show you when to post when your followers are online too! But if you use a tool without this feature, it’s always a good start to aim for 7pm in the evening when everyone has settled down into their socials, or 7am in the morning when people are having a morning scroll. But remember to keep an eye out when planning ahead, things change quickly in the world of business and you need to make sure your content is still relevant.

Top tip number three: Keep track of what’s working!

There’s only one way to tell if you’re getting results and that’s by checking your analytics. Even for small businesses, knowing what works and what doesn’t will be super valuable for when you’re working on your next set of content.

All social media will show some form of analytics, so take the time to understand it and try to replicate the content they’re loving! – repurpose it for other platforms e.g.

Top tip number four: Pay attention to trends!

Trends are trends for reason, so give the people what they want and get involved with a few if they are appropriate for your brand.

Although be wary, don’t just jump on every bandwagon you see on Tik Tok, if you’re a serious health brand your customers probably won’t want to see you risking damage doing the Kylie Jenner lip challenge, for example.

Top tip number five: Be social!

We’ve said it before and we’ll say it again, social media is meant to be social! So, once you’re done planning your content, make sure you’re spending time replying to comments as timely as possible, reacting, commenting, and sharing other relevant posts. Take half an hour out of your day every day and you’ll see the extra engagement for your accounts too, it’s a great way to get to know your customers, plus you can have a quick nosey at your competitors to see what they’re up to – Win, win!

And one last extra tip! Be consistent! The more you drop in and out, the fewer people will see your posts, so take the time to get ahead with your scheduling and watch your reach boom! 

If you want to know more about how MiHi Digital can help your business grow on social media, then get in touch with the team!

Call us on 01566 232323 or email

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